Stony Creek Fence (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or communication platforms.
We may collect the following types of personal information:
Name, email address, mailing address, and phone number
Project information, property details, and service preferences
Communication records including calls, texts, form submissions, and emails
Appointment scheduling information
Technical data like IP address, browser type, and website interactions (via cookies)
We use the information we collect to:
Contact you regarding estimates, consultations, and service updates
Schedule and confirm appointments
Send invoices and project-related documents
Communicate via email, phone, and SMS text messages
Improve our website, services, and customer support
Send requests for feedback or online reviews
By providing your phone number through our website, forms, chatbot, or calendar booking tool, you consent to receive SMS (text) messages from Stony Creek Fence. These messages may include appointment reminders, project updates, service confirmations, follow-ups, and review requests.
Message Frequency: Message frequency varies based on service status and your engagement.
Charges: Standard message and data rates may apply from your carrier.
Consent Not Required for Purchase: Your consent to receive text messages is not required to make a purchase or schedule service.
Opt-Out: You may opt out at any time by replying “STOP” to any SMS message. You may also text “HELP” for assistance or contact us using the information below.
SMS Data Usage: We respect your privacy and the security of your personal information. SMS data, including your phone number and message content, is collected and stored securely and will only be used for communication purposes related to our services. We do not sell, rent, or share your SMS data with third parties for marketing purposes.
We may use cookies and similar tracking tools to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer.
We do not sell, rent, or trade your personal information. We may share your data with third-party service providers solely for the purpose of delivering services, such as:
Appointment scheduling platforms
SMS messaging services
CRM and project management systems
These providers are contractually obligated to protect your information
We take reasonable administrative and technical measures to protect your personal information. However, no data transmission or storage method is guaranteed to be 100% secure.
7. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or deletions
Withdraw consent for communications at any time
If you have any questions about this Privacy Policy, please contact us at [email protected] or by U.S. mail at the address below:
Stony Creek Fence
Attn: Privacy Officer
4740 W 300 S, Anderson, IN, 46011 United States